We make information useable, findable, and valuable

Information Architects for the AI-Powered Enterprise

Behind every AI-enabled solution or experience is a well-designed information architecture. 

Earley Information Science (EIS) is a professional services firm dedicated to architecting and organizing data – making it more findable, usable, and valuable.

Our information management approach streamlines, unifies, and orchestrates product data, content, customer information, and corporate knowledge, delivering scalable solutions and tangible results for leading global brands.

Meet EIS Founder and CEO, Seth Earley

Webinar February 26, 1PM ET|10AM PT
Revolutionizing Fleet Maintenance: How LLMs Are Powering Smarter Knowledge Access for Refrigerated Truck Service

For refrigerated truck fleet maintenance providers, every minute counts. When technicians struggle to locate the right repair procedures, technical documentation, or troubleshooting guides, it can lead to costly delays, equipment downtime, and potential cargo spoilage. But what if your team had instant access to the most relevant, structured knowledge—right when they need it?

Join us for a webinar exploring how Large Language Models (LLMs) are transforming knowledge management in fleet maintenance. We’ll take a deep dive into the ongoing journey of W&B Service Company, a leader in refrigerated truck and trailer maintenance, as they work to optimize knowledge access for technicians across their service network. Discover how they are tackling challenges like inconsistent technical documentation, metadata gaps, and unstructured PDFs—and how AI-powered solutions are expected to improve efficiency, reduce service time, and enhance fleet uptime.

RECORDED WEBINARS

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Our webinar series, AI and Search: Navigating the Future of Business Transformation, explores how AI is revolutionizing search technologies, business operations, and user experiences. Featuring industry experts, each session dives into the latest advancements in AI, retrieval, and generative technologies while addressing their impact across enterprise information ecosystems. Gain insights, practical advice, and strategies to prepare both yourself and your organization for the future.

AI Consulting Services

AI projects come in all shapes and sizes, but they all depend on getting accurate information to the right person at the right time. Our context-aware information architecture designs — along with our newest AI consulting services — will transform the way you do business. 

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AI Readiness Assessment for KM

Looking for expert advice on integrating AI into your KM programs? We're offering a two-week exploration of your organization's alignment, knowledge management, and technical capabilities. Identify the key factors hindering your ability to incorporate cutting-edge generative AI solutions into your Knowledge Management culture, program, and systems.

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AI for Product Data

Eliminate the frustration of manual data entry and the headache of inconsistent product information. Harness the incredible power of AI to effortlessly streamline your onboarding process with lightning-fast speed and pinpoint accuracy. Allow AI to handle the heavy lifting while you devote your attention to crafting captivating product experiences.

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Knowledge Access & Retrieval

Eliminate the overwhelming task of managing unstructured data and searching for the necessary insights. Allow AI to provide guidance through intelligent knowledge access and retrieval solutions, uncovering the untapped potential of your information.

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Conversational Employee & Customer Support

Are you tired of waiting on hold for long periods of time and dealing with frustrating FAQs? Say goodbye to robotic responses and take control of your self-service with AI. Enhance employee and customer satisfaction while also freeing up your support teams for more impactful work.

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Data Readiness for AI

Optimize your unstructured data and generic content into a valuable resource for AI, prepared to uncover valuable insights, deliver personalized experiences, and skyrocket your business.

Our Customers

Effecting digital transformation for more than 100 brands. 

Every industry. Every size.
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Allstate-Logo.wine
Silicon Labs
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This is awesome, you have exceeded my expectation on what I thought was possible.
Mike Barton, President
Allstate Business Insurance
The value that Earley brought was visible from the beginning- helping us to arrive at a consensus and a path forward.
Vice President
High-Tech Manufacturer
We spent millions upgrading technology ..... Looking back, I'd get the taxonomy right from the beginning.
Chief Marketing Officer
$8B Scientific Equipment Maker
I can say in the short time I have known EIS they have been a perfect partner and have no doubt our partnership will even get stronger and realize phenomenal outcomes.
Senior Director, MDM
Multinational Industrial Manufacturer

Ready to talk?

Let us know how we can help, and one of our experts will contact you right away.