B2B Online Connect 2021

Streamline Costs and Accelerate Sales and Service with Component Product Content

Any organization that sells a solution with many options, components, or parts has a significant challenge when it comes to providing documentation to customers as well as internal teams. In this session, we make the business case for a flexible framework that ensures the right documentation is offered to the right person at the right time.
  • The challenge of documenting complex, highly configurable products.
  • How componentized content lowers costs and improves quality.
  • What the future holds for componentized content
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Meet the Author
Earley Information Science Team

We're passionate about managing data, content, and organizational knowledge. For 25 years, we've supported business outcomes by making information findable, usable, and valuable.