Streamlining information flows in the digital workplace: the role of artificial intelligence and knowledge engineering
Speaker:
Seth Earley
Session description:
An efficient digital workplace is about getting the right information to the right people the right time – the holy Grail of personalization and the decades long efforts to optimize knowledge processes.
With the advent of artificial intelligence, some believe that traditional information architecture approaches are not needed any longer. Nothing could be further from the truth. In fact AI requires IA (information architecture) now even more than ever. Current incarnations of IA include knowledge architecture and knowledge engineering.
In this session, Seth Earley, author of the AI Powered Enterprise, will review developments in artificial intelligence and knowledge and information architecture and show how each of these disciplines need to come together to speed up the information metabolism of the organization and streamline the user experience across every department and process.
The foundation and underpinning of information structures are required for the modern digital workplace -especially as more work migrates to remote locations and distant collaboration.