Case Study
SharePoint Information Architecture & Taxonomy
Challenge
- Improve the ability to deliver high quality and relevant information to the organization’s 2,200+ corporate owned and franchise restaurants
- Desire to migrate 1,800+ Lotus Notes databases and thousands of content types to SharePoint
- Low bandwidth connections over satellite along with limitations faced by small, touch screen technologies were design challenges
Solution
- Perform a content analysis and site review as a basis for the re-development of content types.
- Work in collaboration with subject matter experts to develop metadata schemas, a taxonomy framework and controlled vocabularies.
- Conduct user centered design activities with restaurant managers to develop a more effective and intuitive information architecture.
Results
- Creation of a standard set of 8 content types, 57 metadata attributes and 14 vocabularies, reducing the proliferation of content types and site architecture to more manageable levels.
- Development of a set of restaurant portal wireframes , including navigation, search and taxonomy, suitable for low bandwidth and touch screen applications without loss of user experience.
- Design of an enterprise-wide site map and strategy for expansion of similar activities to the global perspective.
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