EARLEY EXECUTIVE ROUNDTABLE SPECIAL SERIES

THE AGE OF THE CHATBOT IS COMING - ARE YOU READY?

Session 1

March 29, 2017

Digital Workers, Chatbots, and Customer Service - Reality vs Aspiration 

What works, what doesn't, and what organizations need for success
 

Session 2

April 12, 2017

The Role of Intelligent Virtual Assistants in Healthcare

 
How virtual assistants can help solve the 'adherence gap' and more.
 

Session 3

May 10, 2017

How FinServ Organizations are Using Chatbot in Customer Service

Going beyond basic banking transactions to meet the needs of new audiences.
 

Session 4

June 7, 2017

Conversational Commerce and Virtual Sales Assistants

 
How the age of the virtual sales agent is changing the face of commerce.
 

 

 

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Meet our Panelists

 
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Professor
Babson College
 
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CEO & Founder
Earley Information Science
 
 
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Richard Lynch
VP & Managing Consultant
Accelare, Inc. 
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Lead Analyst & Founder
Opus Research
 
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Chris Daly
Head of User Experience and Product Design
Sotheby’s
 
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Dr. Bruce Metz
Managing Partner
Bruce Metz & Associates, LLC 
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Principal Analyst
Tractica
 
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Michael Flammer
Partner LifeSci & Healthcare Customer Strategy Services
Teletech Consulting 
 
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Kumar Srivastava
VP, Product & Strategy
BNY Mellon 
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CTO
TeleTech
 
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Tobias Goebel
Director of Emerging
Technologies
Aspect
 
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Senior Director and Head of Product Marketing
Conversica