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Articles
Embracing Generative Engine Optimization (GEO): A Strategic Guide for Digital Marketers and Business Leaders
"Embracing Generative Engine Optimization (GEO): A Strategic Guide for Digital Marketers and Business Leaders" explores how businesses can a...
Articles
The Impact of Generative AI on E-Commerce Search
This article will explore the impact of artificial intelligence (AI) and Generative AI (GenAI) on e-commerce search and product discovery. A...
[Earley AI Podcast] Episode 60: John Lenker
Earley AI Podcast - Episode #60 Optimizing Search and Security: Insights from John Lenker on AI and Data Governance Guest: John Lenker In th...
Articles
The Impact of Generative AI on Traditional Search Engines: A Deep Dive Into OpenAI’s SearchGPT
Explore the evolution of traditional search engines as generative AI reshapes how information is retrieved and presented. This article dives...
[Earley AI Podcast] Episode 59: Ron Green
Earley AI Podcast - Episode #59 Exploring AI Limitations and Future Potential with Ron Green Guest: Ron Green In this episode of the Earley ...
Webinars
[RECORDED] Generative Engine Optimization (GEO): Revolutionizing SEO for the Future
The third session in a seven-part series hosted by Seth Earley, brought together experts Patrick Hoeffel, managing partner of a search and A...
[Earley AI Podcast] Episode 58: Sahitya Senapathy
The Earley AI Podcast with Seth Earley - Episode #58 AI-Driven Manufacturing: Sahitya Senapathy Talks Data, Analytics and Technology Trends ...
[Earley AI Podcast] Episode 57: Camden Swita
The Earley AI Podcast with Seth Earley - Episode #57 Understanding AI and Data Readiness with Camden Swita Guest: Camden Swita In this episo...
Articles
What Executives Need to Know About Knowledge Management, Large Language Models and Generative AI
As organizations cautiously explore Generative AI, particularly LLM-powered tools like ChatGPT, many are balancing the potential benefits wi...
[Earley AI Podcast] Episode 56: David Marra
The Earley AI Podcast with Seth Earley - Episode #56 David Marra on AI's Impact on Financial Services and Investment Strategies Guest: David...
Webinars
[RECORDED] Product and eCommerce Search
This webinar explores how generative AI is revolutionizing e-commerce by improving user experiences with conversational search, faster respo...
[Earley AI Podcast] Episode 55: Yuri Dvoinos
The Earley AI Podcast with Seth Earley - Episode #55 Staying Secure in a Digital Age: Yuri Dvoinos Discusses Data Privacy Guest: Yuri Dvoino...
Articles
Meaning to Data: Knowledge Graphs, Vector Databases, and Ontologies
There is No Free Lunch – The Perennial Problem of Information Curation Over the past few decades, organizations have been struggling with ca...
Webinars
[RECORDED] The Impact of Generative AI on Traditional Search Engines: A Deep Dive into OpenAI’s Search GPT
This webinar explores the impact of generative AI, focusing on OpenAI's Search GPT, on traditional search engines. We examine the technologi...
Blog
Myth vs Reality in Artificial Intelligence
I was invited to write an article for TeleTech's quarterly publication Customer Strategist called "Five Myths about Artificial Intelligence"...
[Earley AI Podcast] Episode 54: Tobias Zwingmann
The Earley AI Podcast with Seth Earley - Episode #54 Demystifying AI for Business Leaders: Insights from Tobias Zwingmann Guest: Tobias Zwin...
Articles
Digital Transformation, Corporate Data and Gen AI: LLMs and the Challenge of Retrieval
A major goal of any digital transformation is to digitize or improve digitized processes to speed information flows. Gen AI has the potentia...
Articles
Ignore AI Fearmongering and Start by Improving Data Quality
Organizations should use LLMs and Gen AI to fix their data for AI-powered transformation. This is how. I recently attended a webinar deliver...
Webinars
[RECORDED] Agent Based LLM Applications: Separating the Hype from Practical Applications
There is significant excitement about Large Language Models, but the hype continues to outpace the reality. The latest entry into the AI lex...
[Earley AI Podcast] Episode 53: Bartek Roszak
The Earley AI Podcast with Seth Earley - Episode #53- Insights into Data Science and AI Validation from Expert Bartek Roszak Guest: Bartek R...
[Earley AI Podcast] Episode 52: Nick Usborne
The Earley AI Podcast with Seth Earley - Episode #52- Human Touch in AI: Nick Usborne on Emotional Intelligence in Marketing Guest: Nick Usb...
[Earley AI Podcast] Episode 51: Jason Radisson
The Earley AI Podcast with Seth Earley - Episode #51- Transforming the Workplace: Insights from Jason Radisson on AI and Gig Economy Guest: ...
[Earley AI Podcast] Episode 50: Daniel Cohen-Dumani
Unstructured Data, AI, and Enterprise Architecture Insights with Daniel Cohen-Dumani - The Earley AI Podcast with Seth Earley - Episode #50 ...
[Earley AI Podcast] Episode 49: Alex Gurbych
AI's Transformative Power and Its Limitations with Alex Gurbych - The Earley AI Podcast with Seth Earley - Episode #049 Guest: Alex Gurbych ...
Articles
Unlocking Gen AI’s Potential by Strengthening Data and Organizational Readiness
In this report published in Harvard Business Review Analytic Services, the full spectrum of AI readiness is covered. Through interviews with...
Webinars
[RECORDED] Knowledge and Prompt Engineering Part 2: Focus on Prompt Design Approaches
In our last session on knowledge and prompt engineering, we focused more on the knowledge design side. In this follow-up session, we will ex...
Podcast
[Earley AI Podcast] Episode 48: Bob Levy
The Power of Visualization in AI: From Compliance to Finance with Bob Levy - The Earley AI Podcast with Seth Earley - Episode #048 Guest: Bo...
[Earley AI Podcast] Episode 47: Moritz Müller
Moritz Müller on Structuring Content for Enhanced Language Model Capabilities - The Earley AI Podcast with Seth Earley - Episode #047 Guest:...
Blog
BioIT World - How to Get the Best of Commercial and Open-Source Large Language Models While Protecting Corporate IP - Workshop Notes Processed by LLM
My colleague Chesley Chen assisted with note taking at the workshop we delivered at BioIT World and used ChatGPT to summarize. Here is the r...
Articles
Use Knowledge Graphs to Improve Experiences Throughout the Customer Journey
AI projects are increasingly running into a brick wall when it comes to getting meaningful, measurable results. The best way to measure impa...
Webinars
[RECORDED] Advancing AI in the Enterprise Part 1: Strategic Integration of Knowledge Engineering
In an era where artificial intelligence (AI) stands at the forefront of business innovation, Information Architecture (IA) is at the core of...
[Earley AI Podcast] Episode 46: Erdem Özcan
Erdem Özcan on the Future of Neurosymbolic AI - The Earley AI Podcast with Seth Earley - Episode #046 Guest: Erdem Özcan Erdem Özcan is an e...
[Earley AI Podcast] Episode 45: Lief Erickson
Lief Erickson Navigates the Complexities of Content Architecture with AI - The Earley AI Podcast with Seth Earley - Episode #044 Guest: Lief...
[Earley AI Podcast] Episode 44: Manish Sharma
Accelerating AI Adoption: How Manish Sharma Sees Information Architecture Evolving - The Earley AI Podcast with Seth Earley - Episode #044 G...
Podcast
[Earley AI Podcast] Episode 43: Thomas Blumer
Thomas Blumer on The Role of AI in Business Decision-Making and Governance - The Earley AI Podcast with Seth Earley - Episode #043 Guest: Th...
Articles
The Critical Role of Enterprise Data in Generative AI
A huge number of Gen AI-based tools and applications have flooded the market. Some of these applications are clever and creative but they ar...
Podcast
[Earley AI Podcast] Episode 42: Trent Fitz
Trent Fitz on Mastering AI and Data Architecture in IT Organizations - The Earley AI Podcast with Seth Earley - Episode #042 Guest: Ian Hook...
Webinars
[RECORDED] Information Governance in the Age of AI
Many Organizations are struggling with the best way to govern and manage the use of Generative AI in the enterprise. There are many dimensio...
Podcast
[Earley AI Podcast] Episode 41: Ian Hook
Ian Hook on Advancing Operational Excellence with AI and Knowledge Management - The Earley AI Podcast with Seth Earley - Episode #041 Guest:...
Podcast
[Earley AI Podcast] Episode 40: Marc Pickren
Search Optimization, Competitive Advantage, and Balancing Privacy in an AI-Powered Future - Marc Pickren - The Earley AI Podcast with Seth E...
Podcast
[Earley AI Podcast] Episode 39: Kristina Francis
AI Disruption and Job Replacement, Wealth Gap, and Economic Inequality - Kristina Francis - The Earley AI Podcast with Seth Earley and Chris...
Podcast
[Earley AI Podcast] Episode 38: Alexander Schober
Revolutionizing Data Pipelines, Unifying Metadata, Knowledge Graphs, and Generative AI - Alexander Shober - The Earley AI Podcast with Seth ...
Unlocking the Potential of Generative AI: Benefits, Risks, and Best Practices for Businesses
Are you considering trying out one of the many new generative AI tools? The potential rewards are compelling, but it's essential to understa...
Articles
Five Myths About Artificial Intelligence
Know your science fact from science fiction. Artificial Intelligence (AI) is all the rage—from self-driving cars and Siri personal assistant...
Articles
What Executives Need to Know about Retrieval Augmented Generation
Topic: Generative AI This article originally appeared in KMWorld. Organizations are taking a cautious approach to Generative AI – the Large ...
Podcast
[Earley AI Podcast] Episode 37: Rachad Najjar
Enterprise A.I. Strategy, Knowledge Management and more - Rachad Najjar - The Earley AI Podcast with Seth Earley - Episode #037 Guest: Racha...
Webinars
[RECORDED] Product Data: Insights for Success - How AI is Automating Product Data Programs
Artificial Intelligence is changing the way businesses interact with their customers. From hyper-personalized experiences to chatbots built ...
Blog
AI’s Value for Product Data Programs
By Dan O'Connor, Director of Product Data, Earley Information Science AI is all the talk of every business trying to find new ways to engage...
Blog
Articles
The Critical Role of Content Architecture in Generative AI
Topic: Generative AI This article was featured in the Association for Intelligent Information Management (AIIM). What Is Generative AI? Gene...
Podcast
[Earley AI Podcast] Episode 36: Amar Goel
Amar Goel on A.I. Tools, Ground Truth in LLMs, the Bito Journey and More Guest: Amar Goel About this Episode: Today’s guest is Amar Goel, fo...
Podcast
[Earley AI Podcast] Episode 35: Sanjay Mehta
Applying AI to your Industry Guest: Sanjay Mehta About this Episode: Today’s guest is Sanjay Mehta, Head of Industry Commerce for LucidWorks...
Podcast
[Earley AI Podcast] Episode 34: Doug Kimball
Taking Control of your Data: How Knowledge Graphs Help to Optimize your Business Guest: Doug Kimball About this Episode: Today’s guest is Do...
Articles
Accelerating Data and Analytics Capabilities Age of Generative AI: How Governance Is a Key Enabler
Topic: Generative AI This article originally appeared in Enterprise Viewpoint. The underlying principles of Artificial Intelligence have bee...
Podcast
[Earley AI Podcast] Episode 33: Ben Clinch
Exploring the Power of Collaboration in Data Science Guest: Ben Clinch About this Episode: Today’s guest is Ben Clinch, Head of Information ...
Articles
How to Successfully Test and Deploy a ChatGPT-Type of Application
Organizations are taking a cautious approach to Generative AI — the Large Language Model (LLM) powered ChatGPT-like applications that have b...
Podcast
[Earley AI Podcast] Episode 32: Glenn Gow
The Power of AI Guest: Glenn Gow About this Episode: Today’s guest is Glenn Gow, CEO of Coaching at The Peak Performance CEO Coach. Glenn jo...
Podcast
[Earley AI Podcast] Episode 31: Kirk Marple
It’s All About the Data Guest: Kirk Marple About this Episode: Today’s guest is Kirk Marple, Technical Founder and CEO at Unstruk Data. Kirk...
Podcast
[Earley AI Podcast] Episode 30: Alex Babin
The Holy Grail of AI Guest: Alex Babin About this Episode: Today’s guest is Alex Babin, Co-Founder and CEO at ZERO Systems. Alex joins Seth ...
Podcast
[Earley AI Podcast] Episode 29: Maxim Serebryakov
Artificial Voice Intelligence Guest: Maxim Serebryakov About this Episode: Today’s guest is Maxim Serebryakov, Co-Founder and CEO at Sanas. ...
Podcast
[Earley AI Podcast] Episode 28: Michael Todasco
Human Connection with AI Guest: Michael Todasco About this Episode: Today’s guest is Michael Todasco, Writer about Generative AI. Mike joins...
Podcast
[Earley AI Podcast] Episode 27: Gordon Hart
Machine Learning and Algorithms Guest: Gordon Hart About this Episode: Today’s guest is Gordon Hart, Co-Founder and Head of Product at Kolen...
Podcast
[Earley AI Podcast] Episode 26: Daniel Faggella
Human Cognitive Science Guest: Daniel Faggella About this Episode: Today’s guest is Daniel Faggella, Head of Research and CEO at Emerj Techn...
Podcast
[Earley AI Podcast] Episode 25: Michelle Zhou
Data Tells the Story Guest: Michelle Zhou About this Episode: Today’s guest is Michelle Zhou, Co-Founder and CEO at Juji, Inc. Michelle join...
Podcast
[Earley AI Podcast] Episode 24: Juan Sequeda
Incentivizing Technology Guest: Juan Sequeda About this Episode: Today’s guest is Juan Sequeda, Principal Scientist at data.world and Co-Hos...
Blog
Conversation with ChatGPT on Enterprise Knowledge Management
In another article, I discussed my research into ChatGPT and the interesting results that it produced depending on the order in which I ente...
Blog
The Future of Bots and Digital Transformation – Is ChatGPT a Game Changer?
Topic: Generative AI Digital assistants are taking a larger role in digital transformations. They can improve customer service, providing mo...
Blog
Innovation with Utility in Mind - What’s Ahead for 2023
It has been a year of advances in AI with new tools that create art, write essays, and have conversations that are often (but not always) st...
Podcast
[Earley AI Podcast] Episode 23, Andy Fitzgerald
In this episode, our guest is Andy Fitzgerald, Information Architecture & Content Strategy Consultant. Highlights: 1:40 - Getting from P...
Blog
Knowledge Engineering, Knowledge Management and AI Assistants
AI assistants are a form of cognitive AI. They go by many different names. The different terms used to identify AI assistants are described ...
Podcast
[Earley AI Podcast] Episode 22, Peter Voss
In this episode, Seth and Chris talk with Peter Voss, Founder, CEO, and Chief Scientist at AGI Innovations & Aigo.ai. Highlights: 2:58 "...
Articles
Making the Best of AI – What Executives Need to Know
Topic: Generative AI This article originally appeared on CXO Outlook. Beginning the journey with the right preparation will lead to success ...
Articles
Removing Friction from Information Flows: Vital for a Successful Digital Transformation
A critical step in digital transformation is to enable the free flow of information throughout the enterprise. But various forms of friction...
Blog
What is Hybrid AI? An Approach for Data Discovery
Hybrid AI is a method of combining machine learning, which uses statistical models to analyze data, and symbolic AI, which is semantic-based...
Blog
AIs That Can Draw - It is Still About the Data
Creativity is considered to be a bastion of humanness and somewhat outside of the realm of artificial intelligence. But AI can be used to ge...
Articles
The Coming Tsunami of Need — Knowledge Management for Artificial Intelligence
Knowledge management has had a bad rap. For the past few decades, it has gone through cycles of popularity after being introduced in the ear...
Podcast
[Earley AI Podcast] Episode 14, Michael Schrage
AI & Recommendation Engines Guest: Michael Schrage In this episode, Seth and Chris talk with Michael Schrage, Fellow at MIT Sloan School...
Podcast
Episode 8 - Paul Zhao
Democratizing AI Guest: Paul Zhao In this episode, Seth and Chris talk with Paul Zhao about making AI more accessible for everyone. Highligh...
Podcast
Episode 7 - Paul Lasserre, Global Segment leader - Applied AI at Amazon Web Services (AWS)
AI, ML & Customer Experience Guest: Paul Lasserre, Global Segment leader - Applied AI at Amazon Web Services (AWS) In this episode, Seth...
Podcast
Episode 5 - Linda Andersson, AI & Semantic Search
AI & SEMANTIC SEARCH Guest: Linda Andersson, Founder & CEO, Artificial Researcher In this episode, Seth and Chris talk with Linda An...
Podcast
Episode 4 - Adam Sutherland - AI and ML in Media and Entertainment
AI & Machine Learning in Media & Entertainment Guest: Adam Sutherland, WW BD Lead - Data Science and Analytics for Media & Enter...
Presentations
Harness the power of AI to drive competitive advantage - CCW Nashville
In this presentation Seth Earley discusses: AI as technical evolution Why AI matters to call centers Prerequisites for success Example focus...
Podcast
Episode 2 - Mike Kaput - Using AI To Enhance Marketing Ops
Using Out of the Box AI Tools to Enhance Marketing Operations Guest: Mike Kaput, Chief Content Officer, Marketing AI Institute About this ep...
Podcast
Episode 1 - Chris Featherstone
Omnichannel Virtual Assistants Guest: Chris Featherstone About this episode Many companies are turning to chatbots and virtual assistants to...
Blog
How to Design Omni-Channel IVAs That Humans Love To Use
When supported by an appropriate information architecture and designed with a deep understanding of the customer, virtual assistants can acc...
Webinars
Earley AI Podcast: Getting Value From Out-Of-The-Box AI Applications
Hosts: Seth Earley, EIS, and Chris Featherstone, AWS Guest: Mike Kaput, Marketing AI Institute In this conversation, Seth and Chris talk abo...
Articles
10 Tips to Overcome Obstacles of AI-Enabled Digital Transformation
Is AI driving digital transformation? Or is digital transformation driving the adoption of AI? Are they synergistic, or just getting in the ...
Webinars
Omnichannel Virtual Assistants – the next frontier in voice and text for customer service
Many companies are turning to chatbots and virtual assistants to improve customer experience and increase operational efficiency. In the pas...
Blog
Build Better Bots For Agents and Customers With Knowledge Architecture
How does knowledge architecture help with automating customer interactions? Automating routine interactions can provide consistency, speed, ...
Articles
Five Ways that Artificial Intelligence (AI) and Analytics Improve Customer Experience(CX) and Employee Experience (EX)
This article by Seth Earley originally appeared on CXBuzz. Quick Summary Research has shown that better engaged employees provide a better e...
Webinars
Designing AI Program for Success-4 Part Series
Recorded - available as on demand webcast AI is plagued by inflated and unrealistic expectations due to a lack of broad understanding of thi...
Articles
The Missing Ingredient to Digital Transformation: Scaling Knowledge Communities and Processes
Quick Summary Too often, digital transformations have an unintended consequence of fragmenting knowledge rather than consolidating it. This ...
Presentations
Using Product Data to Drive Chatbot Dialogs - GS1 2019
Speakers Seth Earley and Dave Skrobela dive into the many ways that well designed product information attributes can drive your chatbog dial...
Presentations
Prerequisites for Effective and Meaningful Automation - CCW 2021 Las Vegas
Harness the Power of Artificial Intelligence to Drive Extraordinary Competitive Advantage Seth Earley, Founder & CEO of Earley Informati...
Articles
5 core principles for successful AI/human partnerships
AI works best when humans are in the loop. Knowledge communities can provide a robust flow of information that supports and continuously ref...
Blog
The Comprehensive Ecommerce and Marketing Guide for B2B Manufacturing and Distribution
Today, every B2B is subject to similar expectations as top-tier B2C brands: providing customers with multiple channels in which to order, mo...
Articles
5 Misconceptions About Data and AI Projects
This article by Seth Earley was originally published on MDM.COM. Machine learning and AI programs run on data. The quality and reliability o...
Webinars
How AI Powered Applications Are Transforming Human Resource Management and Streamlining the Digital Workplace
Recorded - available as on demand webcast Human resource management teams have been through a lot over the last year as they have coped with...
Articles
Digital Marketing: AI Enables Expanded Roles for Marketers
This article originally appeared on The European Business Review on January 21, 2021 Successful marketing depends on delivering the appropri...
Articles
AI Makes Sales More Efficient, But Only If Your Data House Is in Order
This Article was originally published on CustomerThink. Aligning AI’s capability with your sales team Artificial intelligence has the potent...
Presentations
Knowledge Graphs, Ontologies, and AI Applications - KMWorld 2020
Seth Earley, Founder & CEO of Earley Information Science and author of the award winning book, "The AI Powered Enterprise" explains what...
Articles
How to Fix Broken Digital Transformations: “Acts of Heroics” is Not a Viable Customer Experience Strategy
This Article was originally published on CustomerThink. Quick Summary Frequently transformations seek to address end to end value chains. Th...
Articles
The Secret To Making Digital Transformations Work: It’s the Data
This article was originally published on CEOWORLD magazine. Every CEO has been through or has planned more than one “digital transformation”...
Articles
AI Has Failed To Deliver On Its Promises
Podcast: The Fourth Industrial Revolution interviewed Seth Earley for its episode "AI Has Failed To Deliver On Its Promises" published on Se...
Presentations
Making AI Work - AI Manufacturing 2020
Product data and information architecture experts, Dave Skrobela, from Earley Information Science, walks through the elements of successful ...
Articles
How your organization can become AI powered
This Article originally appeared on ClickZ. I have spent more than 25 years researching and implementing AI technologies — from the days of ...
Articles
THE FUTURE OF AI-POWERED HR
Artificial Intelligences (AI) for HR is still in its early stages, but it can provide new efficiencies and greater effectiveness around the ...
Presentations
How Ontologies Power Chatbots - SLA Canada 2020
Seth Earley, Founder & CEO of Earley Information Science and author of the award winning book, "The AI Powered Enterprise" explains what...
Articles
Ontology: The Key to Unlocking the Power of AI
We know how we want our companies to work. Enterprises ought to be customer-focused, responsive, and digital. They should deliver to each em...
Articles
Using Artificial Intelligence To Improve Recruiting
This Article originally appeared in HR.com on June 17, 2020. Hiring has much in common with selling. We want to find the ideal person to sel...
Articles
Harness the Power of AI
inBusinessGreaterPheonix printed an excerpt from Seth Earley's book, "The AI-Powered Enterprise" as an Articles titled Harness the Power of ...
Blog
Is Your Organization Is Ready To Take On An AI Project?
Quite a few companies are actively experimenting with AI projects, but not many are in full production. Successful AI projects must have cer...
Blog
The Role of Ontology and Information Architecture in AI
Ontologies form the knowledge scaffolding of the enterprise and provide reference values for both structured and unstructured information. T...
Articles
Exploring AI? Plan, understand and control
Human Resource Executive published an Articles "Exploring AI? Plan, understand and control" on May 2,2020 including this with a quote from S...
Webinars
The AI-Powered Enterprise - Make Your Business Smarter, Faster, And More Profitable
Recorded - available as on demand webcast Join authors and AI experts Seth Earley and Tom Davenport for a discussion of how to get AI to suc...
Articles
Importance of AI in the business quest for data-driven operations
TechTarget SearchEnterpriseAI published an Articles "Importance of AI in the business quest for data-driven operations" on April 28,2020 inc...
Articles
5 AI risks businesses must confront and how to address them
TechTarget SearchEnterpriseAI published an Articles "5 AI risks businesses must confront and how to address them" on April 28,2020 including...
Articles
Is Your Data Infrastructure Ready for AI?
This Article was published in Harvard Business Review. Every big company now manages a proliferation of sites, apps, and technology systems ...
Webinars
Designing AI Programs: How and where to focus resources
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Articles
AI Hot Spots: Where Is Artificial Intelligence Heading Now?
Information Week published the Articles "AI Hot Spots: Where Is Artificial Intelligence Heading Now?" on March 9, 2020 with several quotes f...
Webinars
Designing AI Programs: Why You Need Ontology & Information Architecture
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Articles
Will Your Company Make It Into the AI-Powered Future?
This Article originally appeared on TDWI Upside. We know how we want our companies to work. Enterprises ought to be customer-focused, respon...
Webinars
Designing AI Programs: Organizational Readiness
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Webinars
Designing AI Programs: 3 Key Ingredients to Success
Recorded - available as on demand webcast AI has been getting its fair share of inflated and unrealistic expectations due to a lack of broad...
Webinars
Knowledge Management’s New Renaissance - Solving Problems Today While Preparing for an AI Powered Future
Recorded - available as on demand webcast Knowledge management (KM) and artificial intelligence (AI) have both gone through booms and busts—...
Presentations
There Is No AI Without IA - Gilbane DX Conference 2019
Seth Earley, Founder & CEO of Earley Information Science, makes the case that information architecture is fundamental to a successful AI...
Webinars
The AI Advantage – Practical Steps Toward Realizing the Promise of AI
Recorded - available as on demand webcast Artificial Intelligence (AI) for organizations of all sizes is becoming more practical every day. ...
Webinars
Why AI? A Case Study With ADP
Recorded - available as on demand webcast The age of customer-driven, Artificial Intelligence (AI)-powered enterprises is here, and B2B/B2C ...
Blog
There’s No AI Without IA: 5 Insights You Don’t Want To Miss
Your customers are in control. They demand a personalized, accurate, and fulfilling journey with your enterprise, whenever and wherever they...
Webinars
There's No AI Without IA
Recorded - available as on demand webcast Artificial Intelligence (AI) has the potential to completely revolutionize the B2B selling functio...
Webinars
Voice Interfaces Content-Data –Conversational Commerce-Semantic Search
Recorded - available as on demand webcast In the early text-based, green-screen days of computers we talked about building a “GUI” – a Graph...
Blog
The Lure of Emerging Technologies: Getting Ready for New Challenges
Two very interesting and seemingly contradictory trends are taking place in the information landscape. On the one hand, technologies are evo...
Blog
How to Talk to Executives About AI
What executives need to understand is the data, content and knowledge that feeds AI and machine learning algorithms are more important than ...
Blog
Chatbot Best Practices - Webinar Overflow Questions Answered
WATCH: Knowledge Engineering, Knowledge Management, and Chatbots This webinar resulted in several great questions that we were unable to get...
Webinars
Knowledge Engineering, Knowledge Management and Chatbots
Recorded - available as on demand webcast How AI leverages knowledge assets for customer experience, conversational search, retrieval and co...
Blog
Knowledge Engineering: Structuring Content for Artificial Intelligence
EIS was recently engaged by a client who needed an enterprise approach for addressing search and information access challenges. Like many la...
Blog
Enterprise Adoption of AI
While Artificial Intelligence (AI) still has an air of mystery about it experiments with machine intelligence tools and AI applications are ...
Articles
The Problem of Personalization: AI-Driven Analytics at Scale
This Article originally appeared in the November/December 2017 issue of IT Pro, published by the IEEE Computer Society. Despite all the inve...
Blog
Are Chatbots a Good Place to Start Your Enterprise AI Initiative?
I recently came across an article from ZD Net that contained an interview with Stephen Pratt, CEO of AI solution provider Noodle.ai. In the ...
Articles
The Problem with AI
This Article originally appeared in the July/August 2017 issue of IT Pro, published by the IEEE Computer Society. Most of the work that data...
Webinars
Training AI-driven Support Bots to Deliver the Next Generation of Customer Experience
Recorded - available as on demand webcast A good digital experience is about facilitating information flows between the organization and its...
Blog
Knowledge Management's Rebirth as Knowledge Engineering for Artificial Intelligence
Knowledge management is undergoing a renaissance. However, it is not being called knowledge management. Instead, it is hiding under the cove...
Webinars
Roundtable Series Session 4: Conversational Commerce and Virtual Sales Assistants
Recorded - available as on demand webcast They follow process, document their work in the CRM, never ask for raises and don’t complain. The ...
Webinars
Roundtable Series Session 3: How Financial Services Organizations are Using Chatbot in Customer Service
Recorded - available as on demand webcast In the past year, several large banks have already started building and delivering Chatbot solutio...
Blog
Knowledge Bots and Machine Learning
We have been seeing significant progress in the field of machine learning – programs that “learn” as they process information in order to pr...
Webinars
Roundtable Series Session 2: The Role of Intelligent Virtual Assistants in Healthcare
Recorded - available as on demand webcast The lack of patient adherence to prescribed medications and post-procedure care instructions is cr...
Webinars
Roundtable Series Session 1: Digital Workers, Chatbots & Customer Service - Reality vs Aspiration
Recorded - available as on demand webcast What works, what doesn't and what organizations need for success A survey of 100 information manag...
Articles
AI-Driven Enterprise Search Is Closer Than You Think
One of the biggest challenges of bringing artificial intelligence (AI) into enterprise search is simply getting it in the door. The people b...
Articles
What it Takes to Deliver Successful AI-Driven Search
Artificial intelligence (AI) promises to deliver enterprises higher efficiency, increased accuracy and greater utilization of corporate info...
Articles
How AI-Driven Search Could Bring Us Closer to the Intelligent Workplace
Artificial intelligence (AI) isn't a new magic concept. AI has been kicking around for a while now, though many associate the concept with A...
Webinars
Virtual Assistants & Chatbots - The Next Big Thing in Customer Experience
Recorded - available as on demand webcast Chatbots are increasingly part of the customer experience – whether to facilitate a new transactio...
Blog
The Coming Chatbot Craze (and What You Need to Do About It)
At the Opus Research (@opusresearch) Intelligent Virtual Assistant Conference in San Francisco this week, I heard from vendors, analysts, gu...
Articles
There's No AI Without IA
Topic: Generative AI This article originally appeared in IT Pro, published by the IEEE Computer Society. Why Artificial Intelligence Depends...
Articles
How Companies Are Benefiting from “Lite” Artificial Intelligence
This Article originally appeared in the Harvard Business Review. Artificial intelligence is hot, but also daunting. The latest advances — kn...
Webinars
Training the Robots: Evolving Virtual Assistants and the Human Machine Partnership
Recorded - available as on demand webcast Turing test or no Turing test, Intelligent Virtual Assistants are here to stay. As more and more o...
Blog
How to Train Your Robot
What do curated content, personalization and machine learning have in common? Personalization is all about giving people appropriate informa...
Articles
How AI Supports Knowledge Workers
This Article originally appeared on CMSWire. Some knowledge workers fear they are next in line to be made obsolete by artificial intelligenc...
Blog
Smart Merchandising – Inspired by Artificial Intelligence
“If artificial intelligence has its way, discounting could disappear, thanks to software that tells retailers exactly what and how many prod...
Articles
Really, Really Big Data - NASA at the Forefront of Analytics
This Article originally appeared in IT Pro, published by the IEEE Computer Society. Space is big. Really, really big. And the data involved ...
Articles
Getting Started with Cognitive Computing
This article originally appeared in KMWorld Magazine. Cognitive computing is real. It is here now, and as time goes on, it is only going to ...
White Papers
Making Intelligent Virtual Assistants a Reality
Intelligent Virtual Assistants are capturing market share rapidly. As analytics and AI technologies scale, and as some standard models begin...
Webinars
Understanding Virtual Agents – What's Needed to Make Them a Reality?
Recorded - available as on demand webcast Cognitive computing is tool that can be used to enable intelligent virtual assistants to perform a...
Articles
Marketing, Personalization, and AI
This Article originally appeared in KMWorld Magazine. Personalization is one incarnation of a longstanding objective that embodies the essen...
Articles
Is IBM Watson Technology Practical for the Enterprise?
This Articles was published online at Baseline Magazine on May 3, 2011. IBM’s Jeopardy-playing Watson computer has been hailed as a technolo...
How We Help You Make Your Data Work Harder
At Earley Information Science, we know that data drives digital. Using our field-proven methods, we'll make your data work harder. We want you to be successful and we're ready help wherever you are in your transformation journey—from strategy and design to implementation and optimization.
