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What Is a Customer Data Platform (CDP), and How Can It Improve Customer Service Performance?

This Article originally appeared on Customer Contact Advisor on January 22, 2021. We’ve all been there: waiting for a support rep and provid...

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 What Is a Customer Data Platform (CDP), and How Can It Improve Customer Service Performance?

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What Is a Customer Data Platform (CDP), and How Can It Improve Customer Service Performance?

This Article originally appeared on Customer Contact Advisor on January 22, 2021. We’ve all been there: waiting for a support rep and provid...

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