The Role of the Chief Data Officer - Managing Expectations

This Article originally appeared in the May/June 2017 issue of IT Pro, published by the IEEE Computer Society.

This Article is one in a series that examines the evolving role of the chief data officer (CDO) and how the CDO interacts with other members of the C-suite. For this installment, I interviewed Ursula Cottone, CDO of Citizens Bank, about a journey that began not with data, but with people.

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Meet the Author
Seth Earley
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Seth Earley is the Founder & CEO of Earley Information Science and the author of the award winning book The AI-Powered Enterprise: Harness the Power of Ontologies to Make Your Business Smarter, Faster, and More Profitable. An expert with 20+ years experience in Knowledge Strategy, Data and Information Architecture, Search-based Applications and Information Findability solutions. He has worked with a diverse roster of Fortune 1000 companies helping them to achieve higher levels of operating performance.