Knowledge Management
Is your organization harnessing its knowledge to power transformative Generative AI experiences?
Every organization competes based on knowledge. To differentiate your business and communicate your brand, you must deeply understand your customers, industry challenges, intellectual property, product design, manufacturing practices, go-to-market strategies, and competitors. You've spent years gathering and refining that knowledge.
Knowledge isn't just important; it's the cornerstone in the age of Generative AI. This technology can revolutionize how we manage, access, and use knowledge.
Generative AI tools use Large Language Models (LLMs) to process and respond to natural language queries. LLMs can generate meaningful text about the world based on their training data. However, this training data doesn't include your unique knowledge, and it shouldn't. The protection of your business's trade secrets is essential.
Your business needs a strategy that uses your data, content, and knowledge to drive your Generative AI experiences without jeopardizing confidential information.
Earley Information Science solves complex knowledge management challenges for global enterprises for decades. We're here to help you integrate Generative AI technology into your knowledge management strategy and technology stack.
What Can help with these Knowledge Management Challenges?
- > Unlocking the Potential of Generative AI: Benefits, Risks, and Best Practices for Business
- > Provide users with answers to natural language questions based on a large corpus of complex documentation
- > Lost productivity due to the amount of time users spend searching through multiple knowledge portals
- > Decentralized content and systems resulting in excessive costs and inefficiencies
Our Engagement Model Consists of Time Tested Proven Strategies
Strategize. Design. Govern
Following a proven formula, we assess the current state of your enterprise content initiatives and build on them. Our service offerings are structured in 3 progressive phases to align with, and accelerate, your digital transformation journey.
We are information architects for the digital age
Learn how our client engagement model can accelerate your digital transformation journey with the design and deployment innovative technology solutions that deliver maximum and sustained business impact.
Solution to Advance the State of Your Organizational Knowledge
AI for Customer Support
Generative AI is a breakthrough in customer support. It interprets customer requests and provides accurate answers based on organizational knowledge. Because we use your organizational knowledge as the ground source, we reduce inaccuracies and eliminate hallucinations and confabulations.
Knowledge Management Strategy
A knowledge management strategy is the first step in fully leveraging your enterprise knowledge and accelerating the processes that are essential to your business. EIS can help you develop a gameplan that aligns departmental stakeholders on the goals, objectives, and measurable outcomes of a knowledge engineering initiative. We’ll produce a plan of action to unify company information, data, and knowledge to improve the productivity and efficiency of your teams. We’ll conduct an audit of your current knowledge resources, identify gaps, and build a business case for integrating and expanding them in ways that drive measurable business outcomes.
AI, Ontology, and Knowledge Graph Design
A well-defined knowledge management strategy sets the stage for the design and deployment of knowledge managements systems and technologies. We’ll design an information architecture that eliminates the silos that get in the way of the free flow of information. Then we’ll deploy information systems to unify disparate sources of assets and information using knowledge graphs that organize and contextualize your enterprise resources. We’ll streamline the way people to get answers to questions and collaborate with colleagues.
AI, Ontology, and Knowledge Graph Design
A well-defined knowledge management strategy sets the stage for the design and deployment of knowledge managements systems and technologies. We’ll design an information architecture that eliminates the silos that get in the way of the free flow of information. Then we’ll deploy information systems to unify disparate sources of assets and information using knowledge graphs that organize and contextualize your enterprise resources. We’ll streamline the way people to get answers to questions and collaborate with colleagues.
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Effecting digital transformation for more than 100 brands
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