Revolutionizing Fleet Maintenance: How LLMs Are Powering Smarter Knowledge Access for Refrigerated Truck Service

Webinar February 26, 1pm ET| 10am PT

For refrigerated truck fleet maintenance providers, every minute counts. When technicians struggle to locate the right repair procedures, technical documentation, or troubleshooting guides, it can lead to costly delays, equipment downtime, and potential cargo spoilage. But what if your team had instant access to the most relevant, structured knowledge—right when they need it?

Join us for a webinar exploring how Large Language Models (LLMs) are transforming knowledge management in fleet maintenance. We’ll take a deep dive into the ongoing journey of W&B Service Company, a leader in refrigerated truck and trailer maintenance, as they work to optimize knowledge access for technicians across their service network. Discover how they are tackling challenges like inconsistent technical documentation, metadata gaps, and unstructured PDFs—and how AI-powered solutions are expected to improve efficiency, reduce service time, and enhance fleet uptime.

Key Takeaways:

• The W&B Service Company Initiative: How they are leveraging AI to modernize knowledge retrieval for refrigerated fleet technicians.
• Designing a Retrieval-Augmented Generation (RAG) System: A step-by-step guide to building LLM-driven knowledge architectures.
• Overcoming Data Challenges: Addressing fragmented manuals, metadata issues, and document inconsistencies.
• Projecting the ROI: Expected impacts on technician productivity, cost savings, and fleet performance.

While W&B’s AI-powered knowledge transformation is still unfolding, this webinar will provide insights into the real-world implementation process, lessons learned so far, and how fleet service providers can take similar steps to future-proof their operations.

Ready to empower your technicians with AI-driven knowledge? Register now and take the first step toward smarter, faster fleet maintenance!