EARLEY RESOURCES

Resources Converting Artificial Intelligence, Machine Learning, & More

Day in the Life of a Service Technician

A Day in the Life of a Service Technician: AI vs. Manual Maintenance When service teams can’t access the right information at the right time...

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Day in the Life of a Service Technician

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196 posts showing

Enhancing CX with Analytics and Insights

Enhancing CX with Analytics and Insights

Data & Analytics, Customer & User Experience

There was a time when “customer experience” was defined by a combination of buyer persona attributes, market segment data and customer purch...

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Four Critical Elements of Metrics-Driven Information Governance

Four Critical Elements of Metrics-Driven Information Governance

Governance

The importance of information governance is recognized by most organizations, both for its operational value and its role in supporting such...

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Who Owns the Business Ontology - Staffing Up For Ontology Development

Who Owns the Business Ontology - Staffing Up For Ontology Development

Retail & Consumer Goods, Financial Services & Insurance, Manufacturing & Distribution, Knowledge Engineering, Governance, Ontology

In a poll we conducted during our webinar on “How Ontologies Drive Digital Transformation,” only 16% of the participants had developed ontol...

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A Pragmatic Approach to Digital Transformation

A Pragmatic Approach to Digital Transformation

Retail & Consumer Goods, Financial Services & Insurance, Manufacturing & Distribution, Knowledge Engineering, Content Optimization, Digital Transformation, Ontology

Everyone is talking about digital transformation, but few organizations are implementing it in a practical way. Digital transformation requi...

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Information Architecture: The Foundation for Digital Transformation

Information Architecture: The Foundation for Digital Transformation

Retail & Consumer Goods, Financial Services & Insurance, Manufacturing & Distribution, Information Architecture, Digital Transformation

Digital transformations are all around us – technology innovation is enabling new applications, new insights and new operating models that a...

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How Taxonomy Design Can Make or Break the Customer Experience

How Taxonomy Design Can Make or Break the Customer Experience

Retail & Consumer Goods, Manufacturing & Distribution, Product Data Management, Taxonomy, Customer & User Experience

The display taxonomy on an ecommerce website is the backbone of the customer experience. It provides the structure, navigation paths, breadc...

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