EARLEY RESOURCES

Resources Converting Artificial Intelligence, Machine Learning, & More

Myth vs Reality in Artificial Intelligence

I was invited to write an article for TeleTech's quarterly publication Customer Strategist called "Five Myths about Artificial Intelligence"...

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Myth vs Reality in Artificial Intelligence

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98 posts showing

Four Reasons to Avoid Concatenated Labels in Your Taxonomies

Retail & Consumer Goods, Taxonomy

Here’s a short piece of advice for the practicing taxonomists out there: Try to avoid concatenated labels. Concatenated labels are those cat...

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Applying Science to the Art of Digital Merchandising

Retail & Consumer Goods, eCommerce & Merchandising, Customer & User Experience,

Winning in today’s competitive retail marketplace is defined by the ability to truly differentiate the digital experience at all touch point...

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Searchandising - Making the Customer Feel Special Every Time She Searches

Retail & Consumer Goods, Content Optimization, Enterprise Search, Customer & User Experience

In today’s highly competitive and ubiquitous ecommerce environment, offering a fresh and personalized experience is more critical than ever....

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Making it Personal: Strategies for Creating Meaningful Customer Interactions

Retail & Consumer Goods, Manufacturing & Distribution, Customer & User Experience

Relevant, personalized content can significantly improve outcomes and improve revenue—some organizations have reported uplift of 70% for pro...

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Data Hygiene - the Unsexy but Necessary First Step Toward Omnichannel Success

Retail & Consumer Goods, Governance

An article in the Harvard Business Review online entitled “Why Nordstrom’s Digital Strategy Works (and Yours Probably Doesn’t)” addressed co...

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Maximize Your Ecommerce Search Box With Autocomplete and Autosuggest

Retail & Consumer Goods, Manufacturing & Distribution, Content Optimization, Search & SEO

Many of today’s ecommerce platforms offer the ability to create and curate search suggestions using type-ahead lists within the search box. ...

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