EARLEY RESOURCES

Resources Converting Artificial Intelligence, Machine Learning, & More

Day in the Life of a Service Technician

A Day in the Life of a Service Technician: AI vs. Manual Maintenance When service teams can’t access the right information at the right time...

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Day in the Life of a Service Technician

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196 posts showing

The Problem with Big Data is Context - Information Architecture Makes the Difference

The Problem with Big Data is Context - Information Architecture Makes the Difference

Retail & Consumer Goods, Manufacturing & Distribution, Information Architecture

The story of the blind men and the elephant illustrates how a limited perspective can lead to erroneous conclusions. Big Data can create the...

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Intelligent Virtual Assistants Are Search-Based Applications

Intelligent Virtual Assistants Are Search-Based Applications

Information Architecture, Knowledge Management, Enterprise Search, Digital Workplace

"Intelligent assistants recognize what users are looking for; and provide precise and relevant answers." How do you go from the search syste...

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Upping Your Findability Game

Upping Your Findability Game

Information Architecture, Knowledge Management

We often think of search results as a list of links to documents or webpages. The more precise and relevant the better. But that’s not reall...

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6 Ways To Improve The Value Of Existing Content

6 Ways To Improve The Value Of Existing Content

Information Architecture, Taxonomy, Metadata & Tagging

We all like to believe that knowledge is important, and possibly even accurate as well. Once that knowledge is documented, however, its valu...

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Using CRANIUM for Empirical Testing

Using CRANIUM for Empirical Testing

Information Architecture, Taxonomy, Metadata & Tagging

How do you know your work is any good? And I mean, really know? (This is the second post in my Heuristics and Empirics series. You can find ...

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What is Semantic Search?

What is Semantic Search?

Enterprise Search

Semantics is the study of meaning. So a semantic search is one which “seeks to improve search accuracy by understanding searcher intent and ...

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