EARLEY RESOURCES

Resources Converting Artificial Intelligence, Machine Learning, & More

Day in the Life of a Service Technician

A Day in the Life of a Service Technician: AI vs. Manual Maintenance When service teams can’t access the right information at the right time...

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Day in the Life of a Service Technician

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196 posts showing

Heuristics and Empirics, Natural Frenemies

Heuristics and Empirics, Natural Frenemies

Information Architecture

A simple question -- How do you know when you’re right? – led me down a long and treacherous path of self-discovery. The truth is that it is...

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DITA – Are You Paying Attention?

DITA – Are You Paying Attention?

Knowledge Management

Look up ‘DITA’ in the Acronym Dictionary and you’ll find 6 different definitions. Even knowing what the letters stand for (*) doesn’t put us...

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Why Enterprise Information Architecture Matters

Why Enterprise Information Architecture Matters

Information Architecture, Digital Transformation

My initial title for this was “Why Enterprise Integration Matters”. This seems like an obvious statement. Of course it matters. It’s like sa...

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Mobilizing for Digital Asset Management Projects – Specifically the Metadata

Mobilizing for Digital Asset Management Projects – Specifically the Metadata

Metadata & Tagging, DAM

Digital Asset Management has a particular meaning with regard to classes of technology. The term usually refers to the management of rich me...

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It’s In There – When Do You Need an Information Architect?

It’s In There – When Do You Need an Information Architect?

Knowledge Engineering, Information Architecture

I was in a meeting with a client discussing the approach to Information Architecture – how to develop scenarios and use cases for a target a...

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Information Strategy - The Kitchen Analogy

Information Strategy - The Kitchen Analogy

Taxonomy

I've always been fascinated by how challenging it can be to make analogies between digital content strategies and the "real world." We organ...

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